Product Manager - Entertainment In-Vehicle Apps, Entertainment Partnerships, and Dolby Atmos
February 2024 - September 2024
Initiated relationships with major entertainment companies to satisfy customers ask for additional content, increasing vehicle services subscription value by 20%
Strategized updates to pricing and revenue strategies in partnership with sales and marketing increasing total subscription retention by 40% and decreasing subscription churn by over 1%
Identified customer pain points through market research to reprioritize and update launch strategy, increasing customer satisfaction by 20%
Convinced leadership to launch blocked product after compiling risk assessment with legal counsel, allowing a 33% increase in customer subscription value
Provided reverse-mentorship to c-suite executive on AI advancement, internal and external applications, and knowledge sharing, preparing them for monthly AI strategy reviews
Assistant Product Manager - Rear Seat Entertainment and Video Streaming
July 2022 - February 2024
Developed strategy to transform in-vehicle entertainment resulting in $800M+ total digital revenue over 2 years
Negotiated a $500K profit-sharing opportunity with a partner through unrealized synergy while overseeing a product line during a coworker’s absence, allowing us to solve customer pain point in an additional 400K vehicles
Triaged solution to major feature loss affecting over 50K customers, saving expected lost revenue of $900K and hit to premium brand image
Persuaded Business, Engineering, and Design to buy in to product vision and strategy for 3 products targeting $2M in incremental revenue over 3 years
Captained high launch schedule uncertainty by applying adaptability, time management, and road mapping skills, delivering all 3 products on time